General information

01 Definitions

Expressions used in these General Conditions of Carriage for Passengers and Baggage (hereinafter – the Conditions, Conditions of Carriage) have the following meaning;

We, Our, Ourselves and Us means UAB „GetJet Airlines“, „GetJet Airlines“, address: Dariaus ir Girėno str. 81, Vilnius, LT-02189.

You, Your, Yourself and Passenger means any person, except members of the crew, carried or to be carried in an aircraft, named in the Ticket or the List of Passengers.

List of passengers means a list of Passengers provided to Us by the Client for a certain flight performed under the Charter Flight Agreement entered into with the Client together with the list of persons who have separately publicly acquired Tickets for the particular flight.

Ticket means a material or immaterial (electronic) document issued by carrier or its Client that entitles You to travel on a certain flight and carry the prescribed Baggage and is an integral part of the Conditions of Contract conditions. Baggage receipt is an integral part of the Ticket.

Boarding pass – a document which is issued to the Passenger upon check-in and which entitles You to board the aircraft.

Check-in Deadline – the time limit specified by Us by which You must have completed check-in formalities and have received Your Boarding pass and/or Baggage identification tag.

Travel documents – mean the passport or ID card, invitation, visa, insurance, and other documents which are necessary for the relevant trip.

GDPR – The General Data Protection Regulation No. 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area and replaces Data Protection Directive 95/46/EB. It also addresses the export of personal data outside the EU and EEA areas.

Conditions – these General conditions of carriage (Passengers and Baggage and other conditions as provided by the Charter Flight Agreement and (or) in the Ticket, which We apply in executing air carriage of a Passenger and its Baggage.

Airline Designator Code – the two letters GW or the three characters GJT code, which identify Us as a particular air carrier.

Baggage – articles which, according to Your choice, are carried together with You as Checked Baggage, Unchecked Baggage, or personal items which, in accordance with the special conditions, You may take with You, free of charge, on board along with Your hand luggage.

Baggage Identification Tag – a document which is issued solely for the identification of Checked Baggage, of which one half is attached to a piece of Your Checked Baggage and the other half is issued to the Passenger. Baggage identification tag must be kept until the passengers collect their baggage.

Checked baggage means Baggage of which We take custody and for which We have issued a Baggage Identification Tag.

Unchecked baggage and Cabin baggage – any article of Your Baggage which, according to the Conditions, is not Checked baggage which You take to the aircraft and for which You take sole custody throughout Your trip.

Prohibited items mean items that can be used to perform unlawful acts or items that have not been properly declared according to valid legal acts and rules or that are prohibited by legislation to be carried on an aircraft or by Passengers or in Unchecked baggage to be brought on board of an aircraft or to a controlled zone or to be carried in the Checked baggage.

Carriage means carriage of Passengers and/or Baggage by air which is performed pursuant to a Charter Flight Agreement between Us as actual carrier and the Client (contracting carrier (charterer or tour operator)) and is subject to the Charter fight agreement. Carriage also means carriage of Passengers and/or Baggage by air which is performed pursuant to the contract of carriage entered directly by Us between Us as contractual carrier with the Passenger.

Charter flight agreement means the agreement entered between Us as actual carrier and the Client.

Client is the person/entity (contracting carrier (charterer or tour operator)) with which we have entered into a Charter Flight or a block seat agreement.

Convention means any of the following applicable documents and their annexes:

  • The Convention for Unification of Certain Rules related to International Carriage by Air, signed at Warsaw, 12 October 1929 (hereinafter referred to as the Warsaw Convention);
  • The Warsaw Convention as amended at the Hague on 28 September 1955;
  • The Warsaw Convention as amended by the Additional Protocol No. 1 in Montreal (1975);
  • The Warsaw Convention as amended at the Hague and by Additional Protocol No. 2 in Hague and Montreal (1975);
  • The Warsaw Convention as amended by Additional Protocol No. 4 (1975) in Hague and Montreal;
  • The Guadalajara supplementary Convention (1961);
  • The Convention for Unification of Certain Rules related to International Carriage by Air, signed in Montreal on 28 May 1999;
  • Tokyo Convention on Offences and Certain Other Acts Committed on Board of the Aircraft signed in 1963;
  • Chicago Convention of International Civil Aviation (ICAO) signed on 7 December 1944.

Regulation No 261/2004 – Regulation (EC) No 261/2004 of the European Parliament and of the Council establishing common rules on compensation and assistance to Passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91.

Damage means death or bodily injury of a Passenger, partial or total loss of the Baggage, including theft from the Baggage, arising out of or regarding Carriage or other services performed by Us.

Force majeure means special circumstances which could not have been predicted or avoided and the consequences of which could not have been avoided even if all reasonable measures were taken.

SDR means a Special Drawing Right, a unit of currency that is the official unit of exchange of the International Monetary Fund.

Stopover means a scheduled stop on Your journey, at a point between the place of departure and the place of destination.

Unlawful act means unlawful actions (action or omission to act) or attempts to perform such actions, which pose a threat to the safety of civil aviation, air transport, life or health of people, and other well-being protected by law. Furthermore, it means actions which, regardless of whether they constitute unlawful acts or not, may result or result in danger for the safety of the aircraft and the people or property on board the aircraft, or pose a threat to the order and/or discipline on board the aircraft.