General information

03 Unaccompanied minors

Unaccompanied minor service is mandatory to children from 5 -11 years old. Unaccompanied service can be provided to children aged 12-15, if requested by their parents or guardians. This service ensures that the child is under the supervision of the airline from check-in until the child has met his/her parent or guardian upon arrival at the destination.

Upon arrival at the airport, the parent / guardian must know the name, surname and contact details of the parent/guardian who will meet the Passenger at the destination. This information must be provided at the airport at the time of checking-in for the flight.

Note that the parent or guardian must remain at the airport until the flight has departed. At the final destination, the parent or guardian must arrive on time for the arrival of the flight. The unaccompanied minor service must be arranged and paid for in advance as prior confirmation is required due to the limited number of unaccompanied minors per flight. Children under the age of 5 years are not accepted for flight without an accompanying person.

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