General information

06 Special assistance

6.1. Infants / children / minors

6.1.1. Infants under the age of 2 years as of the date of travel may fly on an adult’s lap as an infant Ticket does not include a separate seat on the aircraft. If You want to have a separate seat for an infant, You must purchase a child’s Ticket. Adults can accompany only one infant.

The number of infants on a flight is limited by the number of infant seat belts. Other infant protection devices, such as car-type baby chairs, baby cots, blankets etc., can in no event be used as infant safety belts. Baby chairs are not allowed in the cabin.

If the infant reaches the age of 2 years prior to the return journey they must pay the applicable fare, taxes, fees and charges for that part of the journey. In accordance with the stipulations that must be met by all other Passengers, the infant must have a valid identity document and other travel documents.

6.1.2. Children under 12 years of age can only travel when accompanied by an adult of at least 16 years of age. Children should not be permitted to wander around the aircraft on their own and must not touch the main door or emergency exits.

In instances of the special transportation of groups of children under 12 years, such groups must be accompanied by adult persons numbering no less than 10 % of the number of children to be carried. An adult may attend a group of children if they are not in charge of an infant during the flight.

In accordance with the stipulations that must be met by all other Passengers, all children must have a valid identity document and other travel documents.

6.2. Unaccompanied minors

6.2.1. For children 6-11 years of age this service is mandatory, but for children 12-16 years of age, this service is optional if requested by their parents or guardians. This service ensures that the child is under the supervision of the airline from check-in until the child has met his/her parent or guardian upon arrival at the destination.

Upon arrival at the airport, the parent / guardian must know the name, surname and contact details of the parent/guardian who will meet the Passenger at the destination. This information must be provided at the airport at the time of checking-in for the flight. Note that the parent or guardian must remain at the airport until the flight has departed.

At the final destination, the parent or guardian must arrive on time for the arrival of the flight. The unaccompanied minor service must be arranged and paid for in advance as prior confirmation is required due to the limited number of unaccompanied minors per flight.

Children under the age of 6 years are not accepted for flight without an accompanying person.

6.3. Passengers with special needs

6.3.1. Acceptance for carriage of incapacitated person or other people that require or may require special assistance is subject to prior arrangement with Client or travel agent prior to the purchase of the Ticket.

Client or travel agent must receive GetJet Airlines confirmation about such service prior to the sale of a Ticket to such Passenger. At Your request, the Client will provide all the information about our requirements and the services We provide.

By giving your consent to these Conditions, You are also bound to the conditions published on Our website under the section under Special Assistance

6.4. Travelling during pregnancy

6.4.1. For the safety and comfort of all pregnant women traveling by air, the following regulations have been introduced:

Weeks Restrictions
0 – 31 weeks of single pregnancy / 0 – 27 weeks of multiple pregnancy Clearance not required
32 – 35 weeks of single pregnancy / 28 – 32 weeks of multiple pregnancy Medical certificate required
from 36th week of single pregnancy / 33th week of multiple pregnancy Not allowed to travel

Medical certificates must be dated within 2 weeks of flight departure. All medical certificates must include this information:

  • the signature of a doctor or obstetrician;
  • the certificate must be issued on a clinic / hospital form;
  • indication of whether the pregnancy is single or multiple;
  • number of weeks of pregnancy and expected date of birth;
  • state “Fit to fly”;
  • must be written in English or Lithuanian and understandable.

After the 28th week of pregnancy, Passenger assumes full responsibility for any consequences during the flight.

Air travel is prohibited for women within the first 7 days after delivery.

Expectant mothers who cannot present a pregnancy passport / medical certificate / pregnancy statement to prove their stage of pregnancy may be denied boarding for safety reasons if the airline representative has doubts that the Passenger can withstand the flight without requiring extraordinary care.

6.5. Passengers who are overweight

Overweight Passengers can book an extra seat. Extra seating can be ordered via the purchase of an additional adult Ticket.