8.1. If We have notified You in writing that We are refusing to carry You on all Our flights due to Your misbehavior on board or for any other reasons stipulated in international and national law, including cases of unlawful acquisition of Tickets, We may unilaterally refuse to carry You and Your Baggage after the date of such notice.
If You have received a notification about Our refusal to carry You on Our flights, You have no right to travel on Our flights. If during the period of refusal specified in the notification You attempt to travel on Our flights, We will refuse to carry You without Your consent and the money for the Ticket will not be refunded.
8.2. We may also refuse to carry You or Your Baggage in the cases stipulated in these Conditions of Carriage or if one or more of the following have occurred or We reasonably believe may occur:
8.2.1. Such action is necessary in order to comply with the requirements of applicable law;
8.2.2. Carriage of You and Your Baggage may endanger or effect the safety, health or comfort of other Passengers or crew or endanger Our and Our Passengers’ property;
8.2.3. Your mental, emotional, or physical condition, including Your alcohol or drugs, may endanger or effect the flight safety, aviation safety, Yourself, Passengers, crew, Our and Our Passengers’ property or result in discomfort or prevent the crew from performing their duties;
8.2.4. You have committed misconduct on a previous flight and/or You have been arrested for violation of aviation safety and We believe that such conduct may repeat;
8.2.5. You have refused to submit to a security check or have refused to have Your belongings checked, or You have avoided such checks, or You are carrying Prohibited Items;
8.2.6. You have not paid the applicable fare, taxes, fees or charges related with the Tickets;
8.2.7. You have threatened, abused or insulted another Passenger, ground operation agent or a member of the crew or opposed the actions of ground operation agents or crew members or You have failed to follow legitimate requirements related to, for instance, the safety and security of Our ground handling agents and members of the crew;
8.2.8. During check-in, boarding and/or the flight You have endangered other Passengers, ground operation agents and members of the crew;
8.2.9. You do not appear to have and/or fail to surrender upon request Your valid personal documents visa, You seek to enter a country through which You may be in transit or for which You do not have valid travel documents, destroy Your travel documents during the flight or refuse to surrender Your travel documents to the flight crew when so requested, or if We have reasonable grounds to believe that You will not be permitted to enter the country of Your destination or any other country through which You may be in transit;
8.2.10. You cannot prove that You are the person named in the Ticket or on the List of Passengers;
8.2.11. You fail to observe Our safety and security regulations;
8.2.12. You have smoked, or attempted to smoke, on a previous flight with Us;
8.2.13. You present a Ticket that has been issued unlawfully or You present a Ticket that has been reported as being lost or stolen or You present a Ticket that is counterfeited or damaged and within which it is not possible to identify the required data or You present a Ticket that has not been issued or replaced by the Client.
If We have in the reasonable exercise of Our discretion under this Article 8.2 refused to carry You on the basis of any of the above, or have removed You from route, We may cancel the remaining unused portion of Your Ticket and You will not be entitled to further carriage. We will not be liable for any consequential loss or alleged damage due to any such refusal to carry.
8.3. Right to refuse carriage when there are reasonable grounds to believe that the Passenger acquired the Ticket unlawfully. If the Ticket has been paid electronically by a bank card that belongs to another person, We have the right to cancel Your reservation for the flight and/or refuse to carry You, if:
8.3.1. We suspect that the Ticket has been acquired unlawfully using a bank card that belongs to another person and at check-in or upon Our prior request, i.e. prior to the flight for which You have acquired the Ticket, You refuse or cannot specify the personal data of the owner of the bank card (first name, surname, and place of residence), the price of the Ticket, and other circumstances related to the acquisition of the Ticket;
8.3.2. The Ticket has been acquired using a bank card that belongs to another person and You specified the personal data of the owner of the bank card (first name, surname, and place of residence), the price of the Ticket, and other circumstances related to the purchase of the Ticket, but refuse to sign an obligation to compensate Us for the price of the Ticket(s) and any other loss arising therein, if it occurs that the Ticket has been unlawfully acquired using a bank card that belongs to another person;
8.3.3. It is known that the Ticket has been acquired unlawfully using a bank card that belongs to another person, i.e. the owner of the card or the bank that has issued the card used for purchasing the Ticket informs Us that his bank card has been used without the knowledge of the owner or by other unlawful means.
Caution: If Ticket(s) has(ve) been unlawfully acquired using a bank card that belongs to another person, We will always report this to the relevant law enforcement authorities. We take no responsibility for any of Your losses if, as prescribed in the law, at the place of check-in You are detained by law enforcement authorities. Any loss arising from Your unlawful actions will be claimed from You under the applicable law.
8.4. Special assistance
8.4.1. Acceptance for carriage of unaccompanied children, incapacitated persons, pregnant women, persons with illness or other people requiring special assistance is subject to prior arrangement with Us. Passengers with disabilities who have advised Us of any special requirements they may have at the time of ticketing, and been accepted by Us, shall not subsequently be refused carriage on the basis of such disability or special requirements. At Your request, We and/or Our Client will provide all the information about Our requirements and the services We provide.